Privacy Policy

This website is operated by Columbia 24/7 Plumbing, 1187 2nd St, Suite 8, Columbia, SC. You can reach us at contact@247plumbercolumbia.com or by phone at (844) 981-1691.

When you call, we receive your phone number, the time of the call and whatever you tell us about the problem, such as your address and what is happening. Calls may be recorded or monitored for quality and training, and for resolving disputes. If you do not want a call recorded, tell the person who answers or end the call.

If you email us, we receive your email address and your message. This website has no contact form, no user accounts and no comment sections.

Like most websites, our hosting provider receives technical information when you load a page, such as your IP address, browser type and the pages you request. We use it to deliver and secure the site.

At the date above, this website does not run analytics or advertising cookies. Some content is loaded from other companies. Fonts load from Google Fonts, and maps load from Google Maps. When your browser fetches those items, those companies receive technical information such as your IP address and may set their own cookies under their own policies. If we add analytics or advertising tools later, we will update this page.

We use the information we collect to answer your call, connect you with a plumbing professional who can help, follow up about your request, operate and secure this website and meet legal obligations.

We share call details with the independent plumbing professional who handles your request, since they need your address and problem to help you. We also use providers that route, record and report on calls, and a hosting provider that delivers this website. We may disclose information if the law requires it or to protect people from harm.

We keep call and email records for as long as we need them for the purposes above, or as the law requires, and then delete or anonymize them.

You can ask us what we hold about you, ask us to correct it or ask us to delete it by emailing contact@247plumbercolumbia.com. We will respond within a reasonable time. We may need to keep some records where the law requires it.

We use reasonable measures to protect information, but no system is completely secure. This website is not directed to children, and we do not knowingly collect information from them.

We may update this policy. The effective date at the top shows when it last changed. Continued use of the website after a change means you accept the updated policy. See also our terms of use.